Contact Us

Questions or Feedback

Our Locations

Main Office

Big Brothers Big Sisters of Central Ohio

1855 E. Dublin Granville Rd., 1st Floor

Columbus, OH 43229

(614) 839-BIGS (2447)

(866) 892-BIGS (2447) toll-free

(614) 839-4770 (fax)

bbbscentralohio.org

projectmentorcolumbus.org

amachiohio.org

Delaware County Office

39 West Winter St.

Delaware, OH 43015

(740) 369-BIGS (2447)

bbbscentralohio.org

Union County Office

940 London Ave., Suite C

Marysville, OH 43040

(937) 642-0472

www.emarysville.com/bbbs/index.php

Big Brothers Big Sisters of Springfield

625 Burt St.

Springfield, OH 45505

(937) 390-9900

bbbscentralohio.org

The Mentoring Center of Central Ohio

1855 E. Dublin Granville Rd., 1st Floor

Columbus, OH 43229

(614) 839-2447

mentoringcenterco.org

Camp Oty'Okwa

24799 Purcell Rd.

South Bloomingville, OH 43152

(740) 385-5279

campotyokwa.org

Affiliates

Big Brothers Big Sisters of East Central Ohio

1260 Monroe St. NW, Suite 100D

New Philadelphia, OH 44663

(330) 339-6916

bbbseco.com

Big Brothers Big Sisters of Greater Cleveland

4614 Prospect Ave., Suite 410

Cleveland, OH 44103

(216) 621-8223

wementoryouth.org

Big Brothers Big Sisters of South Central Ohio

173 West Second St.

Chillicothe, OH 45601

(740) 773-BIGS (2447)

bbbssco.org

Specific Contacts

Enroll a Child

bbbs@bbbscentralohio.org

Volunteer to be a Big Brother or Big Sister

volunteer@bbbscentralohio.org

Volunteer at an event

alenz@bbbscentralohio.org

Marketing, PR or Media

mpalkowski@bbbscentralohio.org
312-969-4852 (cell)

Donations

tmccarthy@bbbscentralohio.org

We Are Hiring

  • Assistant Vice President of Community Outreach and Volunteer Recruitment

    Apply

    Description:

    To support Big Brothers Big Sisters of Central Ohio's mission by planning and implementing volunteer recruitment of all populations, and developing and fostering corporate and community relations.

    Reports to:

    Chief Executive Officer

    Essential Job Activities and Responsibilities:

    • Oversee recruitment program efforts in conjunction with overall agency strategies to achieve recruitment goals and provide extraordinary customer service to all partners involved.
    • Establish and execute a partnership recruitment plan that fits the overall strategic plan of the agency.
    • Work closely with the Vice President of Programs and the Executive Vice President of Development to identify and coordinate the negotiation of key school, corporate and community partnerships.
    • Work closely with Program and Development staff to coordinate the implementation of corporate, community and school partnerships. (i.e., volunteer fairs, booths, community events, etc.)
    • Plan, coordinate and execute all Program partnership recruitment and/or stewardship events for the agency.
    • Participate in community events to promote programs and recruit volunteers, and leverage community relationships to identify opportunities for funding to support programs.
    • Serve as liaison to the African American Advisory Council.
    • Ensure that all program activities are in accordance with agency vision and values, and Program policies and procedures, through the establishment and utilization of a total quality management process.
    • To help achieve the mission for the agency, Program staff may have to assume additional tasks and responsibilities as assigned by the CEO or their designee.

    Qualifications:

    • Three to five years of related work experience required with progressive management responsibilities. Experience in youth development field a plus.
    • Must have experience working with children and youth from other cultures.
    • Must be willing to work with diverse populations and in diverse areas.
    • Must be willing to work evenings and weekends as required.
    • Must be flexible to accommodate job responsibilities.
    • Must have viable transportation, valid driver license to meet job responsibilities.
    • Must have high level of organization.
    • Must have working knowledge of Microsoft Office.

    Application Instructions

    Big Brothers Big Sisters of Central Ohio is an Equal Opportunity Employer

    To Apply, send cover letter and resume


    Apply Here
  • Program Coordinator

    Apply

    Description:

    To provide exceptional customer service to volunteers, youth and families; to efficiently and effectively enroll, match and support them in the Big Brothers Big Sisters program.

    Reports to:

    Program Manager

    Essential Job Activities and Responsibilities:

    • Coordinate with the customer relations department to enroll and assess volunteers and youth into our programs.
    • Facilitate Match Introduction between Big and Little to introduce them to one another, the program and its policies and to assist them as they establish goals for an outcomes plan.
    • Facilitate and support match relationship development between Bigs, Littles and parent/guardian through either scheduled in-person, telephone and electronic contact or at a School-based Program.
    • Provide support for matches by assisting in building relationships by leading group activities and/or trainings
    • Ensure that the all elements of Child safety, match relationship development, positive youth development and volunteer and partner satisfaction are in adherence to our Program and National Standards of Practice.
    • Identify and elevate potential problems and barriers and address them as early as possible.
    • Develop strategic interventions to identify and strengthen match relationships that require extra support to continue to grow the match relationship.
    • Assess and evaluate youth and volunteer needs and coordinate their involvement within the continuum of external services.
    • Provide necessary intervention for families and volunteers; identify needs, provide resources and facilitate/document referrals.  Maintain contact to ensure the parties in need have obtained the appropriate resources and are on a path to resolution and/or success.
    • Implement program policies and procedures through the establishment and utilization of a total quality service delivery process.
    • Utilize surveys to assess the match’s impact on youth development and provide support to supplement and aid the impact.
    • Provide recognition and support for mentors, mentees, families and school partners.
    • Assist in the development of School-based activities, trainings and communications to coach mentors on guiding their mentees to achieve positive educational outcomes.
    • Ensure that all program activities are in accordance with agency vision and values.
    • Collaborate with other service delivery staff to ensure smooth transition among functions.
    • Help in other program areas as part of the team when needed.Assist in program development and strategies for growth through participation with workgroups.
    • Assist in defining and meeting deliverables and/or outcomes for the program team.
    • To help achieve the mission of the agency, program staff may have to assume additional tasks and responsibilities as assigned by the CEO or their designee.

    Other Responsibilities

    • Attend events as requested.
    • Identify and promote re-engagement of volunteers as Bigs, board members, donors or in other volunteer capacities.
    • Oversee entire projects in conjunction with Development to achieve the goals of the project and provide extraordinary customer service to all parties involved in project.
    • Share with development/marketing staff potential partners as discovered through volunteers/parents or other.

    Position Performance Measures

    • Files must meet or exceed 90% compliance.
    • Maintain timely and accurate paperwork and database entry according to National and Agency standards.
    • Provide match support from initial introduction through closure.
    • Achieve a minimum of 90% support call completion within deadlines.Establish, monitor and meet goals for match length and customer satisfaction.
    • Coordinate and conduct surveys and evaluations with assigned program participants.  Achieve a 90% completion rate.
    • Support and enhance match length and strength per annual department goals.

    Competencies:

    • Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect;
    • Interpersonal Savvy – Relates well to all kinds of people outside the organization; builds appropriate rapport; listens; builds constructive and effective relationships; uses diplomacy and tact; truly values people; effectively communicates both verbally and in writing.
    • Organizing – Can marshal resources (people, funding, material, and support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources efficiently and effectively; arranges information and files in a useful manner. Knowledgeable about all aspects of an organization; knows how to get things done both through informal and formal channels and the informal network;
    • Problem Solving – Takes initiative to solve difficult problems with effective solutions; asks good questions and probes all fruitful sources for answers; can see underlying or hidden problems and patterns; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
    • Learning on the Fly – Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both success and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
    • Presentation Skills – Is effective in a variety of formal presentation settings; one-on-one, small and large groups, with peers, subordinates, ad bosses; is effective both inside and outside the organization, on both cool data and hot and controversial topics; commands attention and can manage group process during the presentation; can change tactics midstream when something isn’t working.
    • Listening- Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
    • Approachability- Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; and gains access to informal and incomplete information in time to do something about it.

    Qualifications:

    • Must possess a minimum of a Bachelor’s degree
    • Must be willing to work minimum 40 hours/week
    • Must be willing to work evening and weekends as required
    • Must be willing to work with diverse populations and in diverse areas
    • Must be flexible to accommodate job responsibilities
    • Must have viable transportation, valid drivers’ license to meet job responsibilities
    • Must have high level of organization
    • Must have working knowledge of Microsoft Office
    • Must be willing to participate in professional development activities (25 hours required annually)

    Application Instructions

    Big Brothers Big Sisters of Central Ohio is an Equal Opportunity Employer

    To Apply, send cover letter and resume


    Apply Here